1. What is the service all about?

Docubay is a service wherein users can watch Documentaries from more than 75+ countries across the world. There is one new documentary added to the service every fortnight.

2. What are the prices?

The price point is RM5/week. This is a weekly pack. Once the user subscribes to the service they will be auto-renewed weekly.

3. How can a user unsubscribe from the service?

The user can go to the option of My account, wherein he will be able to unsubscribe from the service by selecting the unsubscribe option. Once the user has opted for the same. He is unsubscribed immediately.

4. Is there any free Trial?

Yes the Subscriber gets a free trial of 1 day, Once the free trial period is over. They will be charged to the weekly plan.

5. What are the validity plans?

The plan is valid for 7 Days.

6. Where can a user contact for support or any queries?

Users can reach out via email to contact@docubay.com for any support or queries related to the service.